This AUP is incorporated by reference in your hosting services agreement with ClearTrunk.
Your services may be suspended or terminated for violation of this AUP in accordance with your hosting services agreement with ClearTrunk.
Capitalized terms used in this AUP shall have the meaning given in your hosting services agreement.
Inquiries regarding this policy should be directed to abuse@ClearTrunk.com.
You may not use ClearTrunk’s network or services to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including:
Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; Monitoring data or traffic on any network or system without the express authorization of the owner of the system or network; Interference with service to any user of the ClearTrunk or other network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; Use of an Internet account or computer without the owner’s authorization; Collecting or using email addresses, screen names or other identifiers without the consent of the person identified (including, without limitation, phishing, Internet scamming, password robbery, spidering, and harvesting); Collecting or using information without the consent of the owner of the information; Use of any false, misleading, or deceptive TCP-IP packet header information in an email or a newsgroup posting; Use of the service to distribute software that covertly gathers information about a user or covertly transmits information about the user; Use of the service for distribution of advertisement delivery software unless: (i) the user affirmatively consents to the download and installation of such software based on a clear and conspicuous notice of the nature of the software, and (ii) the software is easily removable by use of standard tools for such purpose included on major operating systems; (such as Microsoft’s “ad/remove” tool); or Any conduct that is likely to result in retaliation against the ClearTrunk network or website, or ClearTrunk’s employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack (DoS).
You may not use a ClearTrunk email service to send bulk mail. Please see the applicable Product Terms and Conditions for those services. You may use your dedicated hosted system to send bulk mail, subject to the restrictions in this Acceptable Use Policy.
You may not use your service to send email or any other communications to a person who has indicated that they do not wish to receive it. If the communication is bulk mail, then you will not be in violation of this section if you comply with the 48 hour removal requirement described above.
You may not attempt to probe, scan, penetrate or test the vulnerability of a ClearTrunk system or network, or to breach ClearTrunk’s security or authentication measures, whether by passive or intrusive techniques, without ClearTrunk’s express written consent. Newsgroup, Chat Forums, Other Networks You must comply with the rules and conventions for postings to any bulletin board, chat group or other forum in which you participate, such as IRC and USENET groups including their rules for content and commercial postings. These groups usually prohibit the posting of off-topic commercial messages, or mass postings to multiple forums. You must comply with the rules of any other network you access or participate in using your ClearTrunk services.
You may not publish, transmit or store on or via ClearTrunk’s network and equipment any content or links to any content that ClearTrunk reasonably believes: Constitutes, depicts, fosters, promotes or relates in any manner to child pornography, bestiality, or non-consensual sex acts; is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech; is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes; is defamatory or violates a person’s privacy; creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement; improperly exposes trade secrets or other confidential or proprietary information of another person; is intended to assist others in defeating technical copyright protections; infringes on another person’s copyright, trade or service mark, patent, or other property right; promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking; is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to ClearTrunk; or is otherwise malicious, fraudulent, or may result in retaliation against ClearTrunk by offended viewers or recipients, or is intended to harass or threaten. Content “published or transmitted” via ClearTrunk’s network or equipment includes Web content, email, bulletin board postings, chat, tweets, and any other type of posting or transmission that relies on the Internet.
You may not use your ClearTrunk services to stream live sex acts of any kind, even if the content would otherwise comply with the AUP. ClearTrunk may prohibit you from streaming other live events where there is a special risk, in ClearTrunk’s reasonable discretion, that the event may violate the Offensive Content section above.
You may not use ClearTrunk’s network or services to download, publish, distribute, or otherwise copy or use in any manner any text, music, software, art, image, or other work protected by copyright law unless:
you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner; or
you are otherwise permitted by established copyright law to copy the work in that manner.
It is ClearTrunk’s policy to terminate in appropriate circumstances the services of customers who are repeat infringers.
You may not use any shared system provided by ClearTrunk in a way that unnecessarily interferes with the normal operation of the shared system, or that consumes a disproportionate share of the resources of the system. For example, we may prohibit the automated or scripted use of ClearTrunk email services if it has a negative impact on the mail system, or we may require you to repair coding abnormalities in your code if it unnecessarily conflicts with other customers’ use of the services. You agree that we may quarantine or delete any data stored on a shared system if the data is infected with a virus, or is otherwise corrupted, and has the potential to infect or corrupt the system or other customers’ data that is stored on the same system.
You must have valid and current information on file with your domain name registrar for any domain hosted on the ClearTrunk network. You may only use IP addresses assigned to you by ClearTrunk in connection with your ClearTrunk services. You agree that if the ClearTrunk IP numbers assigned to your account are listed on an abuse database like Spamhaus, you will be in violation of this AUP, and ClearTrunk may take reasonable action to protect its IP numbers, including suspension and/or termination of your service, regardless of whether the IP numbers were listed as a result of your actions:
No credit will be available under a ClearTrunk service level guaranty or agreement for interruptions of service resulting from AUP violations.