A Modern Cloud-Based Voice Solution

Unified communications as a service (UCaaS) delivers instant connectivity through the cloud to improve communication and collaboration. UCaaS reliably and securely delivers features and tools to enable your on-site and remote teams to work better, collaborate faster, and perform smarter, making it one of the most in-demand voice and collaboration solutions for hybrid workforces.

Our UCaaS platform delivers:

  • Phone service with business capabilities: Includes call recording and transcription, conferencing, auto attendants, call queues, and time frames.

  • Call center: Integrated call center capabilities off­er interactive voice menus, call queues, recording, and reporting so your agents can provide a great customer experience.

  • Mobile, web, and desktop UC clients: Enable your employees to leverage the platform's features wherever they are.

  • PBX and call center reporting: Get access to statistics and analytical data.

  • Advanced telco services: Phone numbers, toll- free numbers, 911 and e911 services, caller ID with name, and spam protection.

  • Convenient portal: Role-based access for basic users, agent users, office managers, etc.

We also off­er a range of optional add-ons for even more functionality to meet the needs of your business.

  • Contact Center that expands on basic call center functionality to deliver advanced capabilities for a true omni-channel experience—with a clean and intuitive interface.

  • Integrations for 200+ CRMs with click-to-call and contact popups, as well as Microsoft Outlook and Microsoft Teams Connector.

  • Business SMS with keyword responders and QR codes, appointment reminders, SMS blast campaigns, and more.

  • Real-time web conferencing that provides web presentation, live multi-user video and audio conferencing, and remote desktop support capabilities.

  • Microsoft Teams Connector that makes connecting to Microsoft Teams simple.

  • Faxing solutions, including HIPAA-compliant virtual fax as well as ATA options.